LorettaLovesLifting.com Privacy Policy
Last Updated: Wednesday 16 July, 2025

1. Who We Are
Loretta Loves Lifting Limited (“we,” “us,” “our”) is a New Zealand-registered company providing online fitness and educational services. We are committed to protecting your privacy in accordance with:
New Zealand Privacy Act 2020
EU General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
If you use our services, you agree to the terms of this Privacy Policy and consent to your data being processed as described below.

Contact Details:
Email: hello@lorettaloveslifting.com
Address: 3 May Street, Mount Maunganui, New Zealand 3116

2. What Information We Collect
We may collect:
Personal Information: Name, email address, phone number, billing address.
Health Information: Medical history, fitness level (only to personalise programs).
Payment Information: Processed securely by third-party payment providers; we do not store full card details.
Device Data: IP address, browser type, site usage data.
Communications: Emails, messages, and service interactions.

3. How We Use Your Information
We use your information for:
• Providing and delivering fitness programs.
• Processing payments securely.
• Communicating updates and responding to enquiries.
• Improving website functionality and user experience.

• Legal compliance and dispute resolution.
Lawful Basis for Processing (GDPR):
• Consent (e.g., marketing emails).
• Contract (providing services you purchase).
• Legal obligation (tax, fraud prevention).
• Legitimate interest (improving services).

4. Sharing of Information
We do not sell your personal data. We may share it only with:
Service Providers: Payment processors, app platforms (e.g., TeamBuildr).
Legal Authorities: If required by law or legal process.
Business Transfers: In case of merger or acquisition.

5. International Data Transfers
As a New Zealand-based company, your data may be transferred and stored outside your country (including the USA). When transferring data internationally, we use appropriate safeguards such as contractual clauses or rely on user consent for processing.

6. Cookies and Tracking
We use cookies to improve your experience.
Essential cookies: Required for site functionality.
Analytics cookies: To improve services.
Marketing cookies: For advertising and promotions.
You can disable cookies in your browser, but some site features may not function
properly. For EU users, we provide a cookie consent banner in compliance with GDPR.

7. Your Rights
Depending on your location:
NZ: Right to access and correct your information.
GDPR (EU): Access, rectification, erasure, restriction, objection, portability, withdraw consent.
CCPA (California): Access, delete, and opt-out of data “sale” (we do not sell personal data).
To exercise your rights, contact hello@lorettaloveslifting.com. We will respond within the legal timeframe required by your jurisdiction.

8. Data Retention
We keep your personal information only as long as necessary for legal, business, or contractual purposes. You may request deletion unless retention is legally required.

9. Security
We implement technical and organisational measures such as SSL encryption, secure payment processing, and restricted access. However, no system is completely secure.
Limitation of Liability:
We are not liable for any damages arising from unauthorised access or breach beyond what is legally required.

10. Jurisdiction and Disputes
This policy and any disputes arising from it are governed exclusively by New Zealand law.
If you reside outside New Zealand, you agree to submit to the jurisdiction of New Zealand courts.

11. Updates
We may update this policy periodically. Continued use of our services means you accept the updated version.

12. Contact
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Email: hello@lorettaloveslifting.com
Address: 3 May Street
Mount Maunganui, New Zealand 3116